Align product and support teams with data-driven insights into customer feedback

Automatically tag support tickets and get in-depth analytics of the most frequent issues, product questions and feature requests

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Drill down to the source

Understanding the root cause is what drives real impact. You can click on any chart to dive into the specific tickets behind each trend.

Resolution quality analysis

Combine the resolution quality metric with CSAT. Assess it automatically using customizable criterias.

How Clientpulse works

You can change taxonomy anytime

Clientpulse automatically creates hierarchy of topics and subcategories.
You can tailor it to best reflect your product and how customers express their needs.

Clientpulse automatically creates hierarchy of topics and subcategories. You can tailor it to best reflect your product and how customers express their needs.

Integrations

Starter Plan

$0.02

per ticket

Best for products with 1-5k
support inquiries per month

5,000 free credits after registration

Integration with Zendesk

Voice of Customer dashboard

Access to a shared Slack community
with product and support leaders

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Growth Plan

Custom

Ideal for scaling companies with 5k+
support inquiries per month

Volume discounts

Custom integrations

Our team will review and help create
the optimal taxonomy

Custom reports and recommendations
based on your data

Dedicated communication channel in Slack

Let's chat

Frequently Asked Questions

How do you process customer data?

What AI model do you use?

What languages do you support?

What happens if we exceeds the free limit?

Are there integrations with other helpdesks besides the ones listed?

Do you support two-way synchronization with helpdesk?

Can additional data (e.g., survey results) be connected?