Understand the “why” behind your metrics

Understand the “why” behind your metrics

Automatically analyze user feedback from reviews and support conversations
 to understand why users churn, struggle, or love your product.

Automatically analyze user feedback from reviews and support conversations to understand why users churn, struggle, or love your product.

Better product decisions with shared knowledge

Find answers using the data you already have,
without additional user interviews

Use cases

Your app reviews

Prioritize hypothesis to improve retention and user experience. Monitor trends.

Competitors research

Uncover strengths and weaknesses of competitors by analyzing their public reviews

Customer support

Automate tagging of support tickets, monitor trends in topics and resolution quality.

Clearly see the most frequent user problems and requests

No generic summaries. Clientpulse uses state-of-the-art LLM clustering to identify common topics and count how often each one is mentioned.

Drill down to the source

Click on charts to dive into individual user conversations behind each trend.

Sentiment analysis

Uncover negative sentiment that may not show up explicitly in NPS or CSAT.
Proactively address issues and drive positive word-of-mouth.

How Clientpulse works

How Clientpulse works

Adaptive taxonomy

Adaptive taxonomy

Clientpulse automatically organizes feedback into clear topics
and updates the list when new themes emerge.

Clientpulse automatically organizes feedback into clear topics and updates the list when new themes emerge.

5000 credits after signup

Start for free. Pay for what you use.

Start for free. Pay for what you use.

1 credit = 1 ticket / 1 review / 1 survey answer
Credits do not expire

Starter Plan

$30

/ month

+1,000 credits each month

Up to 3 sources

Voice of Customer dashboard

Pro Plan

$100

/ month

+5,000 credits each month

Unlimited Sources

Voice of Customer dashboard

Growth Plan

Custom

Volume discounts

Custom integrations

Custom dashboards and alerts

Slack channel with founding team & quick support

Growth Plan

Custom

Volume discounts

Custom integrations

Custom dashboards and alerts

Slack channel with founding team & quick support

Frequently Asked Questions

How do you process customer data?

What AI model do you use?

What languages do you support?

What happens if we exceeds the free limit?

Are there integrations with other helpdesks besides the ones listed?

Do you support two-way synchronization with helpdesk?

How do you process customer data?

What AI model do you use?

What languages do you support?

What happens if we exceeds the free limit?

Are there integrations with other helpdesks besides the ones listed?

Do you support two-way synchronization with helpdesk?

Listen to your customers at scale

Empower your team with actionable insights to deliver outstanding customer experience