Improve CSAT with AI that reads every support ticket

Automatically tag tickets to track common issues, questions, and requests.
Spot low-quality responses - whether handled by humans or AI agents.

Auto-tag tickets to track common issues, questions, and requests.
Spot low-quality responses - whether handled by humans or AI agents.

Automatically tag tickets to track common issues, questions, and requests. Spot low-quality responses - whether handled by humans or AI agents.

Book a demo

Drill down to the source

Understanding the root cause is what drives real impact. You can click on any chart to dive into the specific tickets behind each trend.

Resolution quality analysis

Combine the resolution quality metric with CSAT. Assess it automatically using customizable criterias.

How Clientpulse works

Customizable tagging and QA rules

Clientpulse automatically creates a list of topics to track.
Easily customize tagging rules to match your existing categories.
Set your own criteria to evaluate response quality and user sentiment.

Clientpulse automatically creates hierarchy of topics and subcategories. You can tailor it to best reflect your product and how customers express their needs.

Integrations

Starter Plan

$100

/ month

Best for products with 1-5k
support inquiries per month

5,000 free credits after registration

+5,000 credits each month

Integration with Zendesk

Voice of Customer dashboard

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Growth Plan

Custom

Ideal for scaling companies with 5k+
support inquiries per month

Volume discounts

Custom integrations

Custom reports and recommendations
based on your data

Dedicated communication channel in Slack

Let's chat

Frequently Asked Questions

How do you process customer data?

What AI model do you use?

What languages do you support?

What happens if we exceeds the free limit?

Are there integrations with other helpdesks besides the ones listed?

Do you support two-way synchronization with helpdesk?